Requesting a Withdrawal from Your Balance
When you are ready to take money out, head to the withdrawal section in your account cashier. Your account must have passed identity verification before a withdrawal is processed — this is a one-time step that keeps your funds secure. Choose your preferred payout channel, whether that is your linked bank account via FPX, a DuitNow transfer or back to your Boost
wallet, then enter the amount. Our team reviews each request; if additional details are needed, we reach out via live chat or the contact email on your account.
- Open withdrawal in the cashier — From your account menu select cashier, then switch to the withdrawal tab. Verified accounts see the full payout channel list immediately.
- Select your payout method — Choose a local bank account via FPX, DuitNow or a supported e-wallet. The method must be registered under your own name.
- Enter the RM amount — Key in the amount you want to withdraw. The cashier displays your available balance so you know the ceiling before you confirm.
- Submit and track the request — After submission your request enters our review queue. You can track its status in the account transaction history at any time.